Water and sewer charges, both metered rate and flat rate, are calculated on the number of days of service in a billing period. This is also known as "exact day billing", and the number of days of service in a given billing period can vary from 26 to 34 days. Your actual billed amount may vary slightly month to month from the 30-day rates provided below.
For more information about your account call:
- 403-310-2010 for water meters, bill estimating, and general account inquiries.
- 403-310-3010 for information about overdue accounts, water cut off due to lack of payment and to make payment arrangements
Information on the new waste management charge is now available.
Rate Changes
Water Charges
For Residential Metered Customers
|
|
2009 |
2010 |
2011 |
|
Service charge ($ per 30 days) |
$11.50 |
$11.98 |
$12.68 |
|
PLUS |
|
|
|
|
Usage rate ($ per cubic metre) |
$1.2540 |
$1.3067 |
$1.3825 |
|
Single or two-family residential metered |
|
|
|
For Residential Flat Rate Customers
|
|
2009 |
2010 |
2011 |
|
$ per thousand square feet of actual lot area |
$4.2937 |
$4.4740 |
$4.7335 |
|
PLUS |
|
|
|
|
$ per thousand square feet of gross building area |
$13.3899 |
$13.9523 |
$14.7616 |
For example:
For a 5,000 square foot lot, the calculation is 5 multiplied by $4.4740 (using 2010 amounts)
PLUS
For a 2,000 square feet of total building space, the calculation is 2 x $13.9523 (using 2010 amounts)
For General Service and Multi Family Customers
General Service and Multi Family Customers will be charged a basic monthly service charge based on the size of water meter.
|
Service charge according to water metersize
($ per 30 days) |
2009 |
2010 |
2011 |
|
15mm* |
$11.50 |
$11.98 |
$12.68 |
|
20 mm |
$16.10 |
$16.78 |
$17.75 |
|
25 mm |
$17.16 |
$17.88 |
$18.92 |
|
40 mm |
$31.03 |
$32.33 |
$34.21 |
|
50 mm |
$36.04 |
$37.55 |
$39.73 |
|
75 mm |
$54.17 |
$56.44 |
$59.72 |
|
100 mm |
$66.30 |
$69.09 |
$73.10 |
|
150 mm |
$90.53 |
$94.34 |
$99.81 |
|
200 mm |
$171.87 |
$179.09 |
$189.48 |
|
250 mm |
$382.31 |
$398.37 |
$421.47 |
|
Usage Rate - Customers Inside City Limits
($ per cubic metre) |
2009 |
2010 |
2011 |
|
Irrigation Service |
$1.6201 |
$1.6882 |
$1.7861 |
|
Multi Family Metered Usage Rate
($ per cubic metre) |
2009 |
2010 |
2011 |
|
Usage rate per month |
$1.1633 |
$1.2121 |
$1.2824 |
|
General Service Metered Usage Rate
($ per cubic metre) |
2009 |
2010 |
2011 |
|
less than or equal to 25 mm |
$1.2540 |
$1.3067 |
$1.3825 |
|
40 or 50 mm |
$0.9427 |
$0.9823 |
$1.0392 |
|
greater than or equal to 75mm |
$0.7274 |
$0.7579 |
$0.8019 |
Monthly Sanitary Sewer Service Charge
For Residential Metered Customers
|
|
2009 |
2010 |
2011 |
|
Service Charge ($ per 30 days) |
$10.12 |
$10.52 |
$11.04 |
|
Usage Rate ($ per cubic metre of water used) |
$0.6328 |
$0.6575 |
$0.6904 |
For Residential Flat Rate Customers
The sanitary sewer service charge is calculated as a percentage of the water charge according to the following:
|
|
2009 |
2010 |
2011 |
|
Percentage of water charge (%) |
62.62 |
62.44 |
61.96 |
For Multi-Family Residential Customers
|
|
2009 |
2010 |
2011 |
|
Service Charge ($ per 30 days) |
$10.12 |
$10.52 |
$11.04 |
|
Usage Rate ($ per cubic metre of water used) |
2009 |
2010 |
2011 |
|
Usage rate per month |
$0.6991 |
$0.7264 |
$0.7627 |
For Non-Residential Customers
|
|
2009 |
2010 |
2011 |
|
Service Charge ($ per 30 days) |
$10.12 |
$10.52 |
$11.04 |
|
Usage Rate ($ per cubic metre of water used) |
2009 |
2010 |
2011 |
|
Usage rate per month |
$0.6622 |
$0.6881 |
0.7225 |
For Effluent Meter Customers : in addition to any charge in the above table, a charge equal to the service charge and the usage rate according to the following table for the equivalent amount of water with which the property is served from other sources.
To determine the quantity of water that is billed, the customer's effluent meter reading is divided by the return factor and multiplied by the rate.
Return Factors
|
Customer Class |
Return Factor |
|
Single Family Residential Metered |
0.86 |
|
Multi Family Residential Metered |
0.95 |
|
General Service Metered |
0.90 |
The rates or charges described are shown for the years 2009, 2010, and 2011, and shall apply in the calendar year indicated (from January 1 to December 31, inclusive).
Rate
|
|
2009 |
2010 |
2011 |
|
Service Charge ($ per 30 days) |
$10.12 |
$10.52 |
$11.04 |
|
Usage Rate ($ per cubic metre of water used) |
2009 |
2010 |
2011 |
|
Usage rate per month |
$0.6622 |
$0.6881 |
$0.7225 |
Formulas for determining the surcharge to be levied in 2009, 2010, and 2011. Applies to customers in waste effluent surcharge program.
2009 Formula :
R = 0.4163 B + 0.3308 S + 0.5579 G where "R" means rate in cents per thousand gallons, or
R = 0.0916 B + 0.0728 S + 0.1236 G where "R" means rate in cents per cubic metre.
2010 Formula :
R = 0.4326 B + 0.3436 S +0.5840 G where "R" means rate in cents per thousand gallons, or
R = 0.0951 B + 0.0756 S + 0.1284 G where "R" means rate in cents per cubic metre.
2011 Formula :
R = 0.4542 B + 0.3608 S + 0.6132 G where "R" means rate in cents per thousand gallons, or
R = 0.0999 B + 0.0794 S + 0.1348 G where "R" means rate in cents per cubic metre.
B means the amount in milligrams per litre by which the biochemical oxygen demand of the sewage tested exceeds three hundred milligrams per litre; S means the amount in milligrams per litre by which the suspended solids of the sewage exceeds three hundred milligrams per litre; and G means the amount expressed in milligrams per litre by which the grease content of the sewage tested exceeds one hundred milligrams per litre.
Drainage service charges
|
For customers inside city limits |
2009 |
2010 |
2011 |
|
Drainage Service Charge ($ per 30 days) |
$7.30 |
$7.59 |
$8.05 |
Charges for Acceptance of Hauled Wastewater and Septage in the City
Customers that have a permit to dispose of Hauled Wastewater and Septage into Public Disposal stations located at Bonnybrook Treatment Plant and Shepard Sludge Lagoon shall apply for an account allowing them to dispose hauled wastewater and septage to those depots. The customer will pay a fee of $25 for each access card (fee refundable on return of card), in addition to a service charge and volume charge described below.
|
|
2009 |
2010 |
2011 |
|
Service Charge ($ per 30 days) |
$12.90 |
$13.41 |
$14.08 |
|
Volume Charge ($ per cubic metre) |
$9.4288 |
$9.7965 |
$10.2863 |
A hauled wastewater and septage manifest shall be completed for each delivery or discharge to a City disposal site. The manifest must include:
- the permit holder's name;
- the permit number;
- the source(s) of the waste;
- the volume or quantity of waste from each source;
- the type of the waste from each source and
- the persons consigning, hauling and releasing the waste to the wastewater collection system
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